DAIS business architecture Diagram

• Customer service, operations and finance are alternative contexts—not a single mandatory process.
• Select one workflow, owner, user group and set of permitted effects. Teams shown are roles, not a required organization chart.

• D: 5 practices · A: 5 · I: 5 · S: 6. Use all 21 to build the readiness profile.
• Outcome evidence informs named improvement decisions. Value is not guaranteed, and readiness is not deployment authority.